Getting Started
Getting started for your telehealth visit
If you have been scheduled for a telehealth appointment, here are some things you can do to prepare to make the experience as productive and positive as possible.
Devices
The easiest way to join a telehealth visit is with a smartphone (Samsung, Android, Apple, etc.). If you do not have a smartphone, a laptop, PC or iPad with a webcam will also work. You can also consider borrowing a trusted family member’s smartphone for your visit.
Connectivity
To attend a telehealth visit, you must be in a place with good internet connectivity. Examples are a home with an internet connection, or in any area with good cellular service if connecting from a smartphone.
Request help
If you are not completely comfortable with the technology, you may want to ask a trusted family member to help you through initializing your telehealth visit. Once connected, they can leave the room for the duration of your appointment.
Preparing your device
Smartphone:
Download the Zoom Cloud Meetings App from the Google Play store or iTunes. The app is free.
